Optima vT A3 Upgrade FAQs

A3 stands for Advanced Authorization and Authentication.

The A3 upgrade enables security features that allow for, user management, permission-based feature controls, audit trails, operational checks and record protection in accordance with the FDA’s 21 CFR Part 11 guidelines and allow you to move new products into manufacturing quickly, and support Optima vT qualification and operational qualification (IQ/OQ) processes with greater efficiency.

• Optima vT 2 can be upgraded via a software update.
• Optima vT 1 can be upgraded via a hardware and software update.

Uson’s support team or your local Uson representative can determine the upgrade requirements of your tester based on the tester serial number.

The process is simple! First you will contact us with the serial numbers of the Optima units you want to upgrade. The serial number will allow our service team to research and audit your equipment and build details to determine all the components needed to perform the upgrade.

Once your tester information is collected, we will coordinate the upgrade and scheduling with your local service representative. The local representative will contact you directly to schedule your upgrade service.

Updating the software and installing the new A3 license takes minutes to complete. Adding new users in is easy and intuitive, once completed the users and passwords can be exported for easy import into other testers.

The additional hardware upgrade components required for the Optima vT 1 will require additional time to complete.  Our service and support team can provide you with a time estimate once we have your tester details.

The A3 upgrade will not affect the software currently installed on your Optima tester(s). Installing A3 will require a software update to version 2.15 or higher, this will also add additional features and refinements to your system.

Upgrade costs are dependent on many factors including age and build revision. You can contact your local Uson representative for a detailed quote or contact Uson Service & Support for more information.